The following terms and conditions and privacy policy should be regarded as in force any time you visit our Site. Please read them carefully.

24th September 2007

These Terms of Use: These Terms of Use set out important information regarding your rights, obligations and the restrictions that may apply when you use our online services (which may include streamed audio visual content, text, photographs, forums, advertising, classifieds and other services) (“Services”) at the website www.itvlocal.com (the “Website”). We recommend that you read them carefully before using the Services.

These Terms of Use govern the relationship between you and ITV Consumer Limited when you access and use our Services. Any reference to “you” or “your”, means you as user of the Website and Services, any reference to “we”, “us”, “our” or “ITV” is to ITV Consumer Limited. For our contact details please see the end of these Terms of Use.

By accessing and continuing to use the Services, you agree to be legally bound by these Terms of Use. Please note that we may update and amend these Terms of Use from time to time and any changes will be posted on the Website. However, it is your responsibility to ensure you review these Terms of Use regularly to familiarise yourself with any changes. We will not file or store a copy of these terms for each interaction on transaction by you via the Website. We therefore recommend that you print and store or save a copy of these Terms of Use for future reference. If you do not agree with any of our Terms of Use then you should not use our Services.

You may be asked to agree to further terms and conditions when using specific Services for example entering competitions promoted by us or our partners on the Website, message boards, submitting materials, subscriptions, or purchasing content or other goods via the Website. If there is any inconsistency between these Terms of Use and any such terms and conditions, the latter terms and conditions shall prevail.

Minors: You must be at least 18 years old to use our Services. If you're under 18 years old, please get a parent’s or guardian’s permission before using our Services.

Guidance: Some of the content of our Services will be content which has been shown on our TV channels after the watershed time, and which may not be suitable to children, contain strong language, nudity, sexual scenes or which required an announcement to be given to viewers of our TV channels before its transmission. For such content, we will endeavour to indicate on our Website whether it has been shown post watershed (if applicable) and to give you as much guidance as possible for you to make an informed choice as to whether you wish to view it. By accessing and continuing to use the Services, you accept responsibility for reviewing such guidance and information and, where you allow anyone under the age of 18 to access the services, for ensuring that the Services are suitable for them.

Your Rights and Promises: In accessing www.itvlocal.com and the material or content made available by ITV via the site, you agree that you do so only for your own personal, non-commercial use.

You agree to use these Services only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of these Services by, any third party.

You agree to comply with these Terms of Use when using our Services and all applicable laws and regulations, together with any specific usage rules that may be posted on the Website in relation to any material and content that you access via the Services.

Restrictions on Use of Services: The contents of the Services, webpages, computer codes of elements comprising the Website and any software provided to you by us may not be copied, reproduced, communicated and/or made available to the public, republished, downloaded, posted, recorded, broadcast or transmitted or used in any other way except for your own personal, private and non-commercial use, unless otherwise expressly permitted by us.

You agree that you will not use the Services in any way that may lead to the encouragement, procurement or carrying out of any criminal or unlawful activity, or cause distress, harm or inconvenience to any other person.

You will not do anything that may cause damage to the Services or our servers, systems or equipment or those of third parties, nor access or attempt to access any users' data or to penetrate or attempt to penetrate the Website security measures.

You agree to compensate us in respect of any damages suffered by us or any of our losses resulting from any claim made by a third party in each case in respect of any matter arising from your use of the Services in breach of these Terms of Use or from your violation of any applicable law or regulation.

You agree not to give any indication that you have any commercial relationship with us, or that you are our agent or that we have endorsed any submission you may make.

You accept that you are able stop using the Services at any time. We reserve the right to suspend, restrict or terminate your access to any, or all, Services at any time at our sole discretion.

We may also ban or suspend you as a user of the Services if you do not comply with these Terms of Use.

Geo-blocking: Some of our Services may be using geo-blocking software to prevent you from accessing them from outside the United Kingdom: this may be necessary for us in particular to comply with the terms of our broadcast and content licences. You agree not to attempt to access, or not to attempt to circumvent the geo-blocking software to access, such Services from anywhere outside the United Kingdom.

Catchup and Archive Programmes: All our catchup and archived programmes are, by definition, NOT live. Please ignore any calls for action (if any) such as competitions, votes, quizzes, or any other interaction. If you do interact, you may still be charged and any interaction will not be valid or included.

Piracy: Certain of our Services use security technology to protect the material and content made available on our Services. You may not attempt to or to assist any other person to remove or otherwise alter or interfere with any security technology used in connection with the Services, nor may you permit or assist in any way any third party to use the material or content made available by ITV via the Services in an unlawful manner or in a manner which could infringe the rights of, or restrict or inhibit the use and enjoyment of the Services by, any third party.

Intellectual Property: All intellectual property rights in this Website and all material or content made available by ITV via the Services (excluding any Submissions by users (in respect of which see below)) shall remain at all times the property of ITV or ITV's licensors.

The names, images and logos identifying us, companies in the ITV group, our partners or third parties and our/their products and services contained in the Services are proprietary marks and may not be reproduced or otherwise used without express permission.

Nothing contained in these Terms of Use shall be construed as conferring by implication any licence or right to use any trade mark, patent, design right or copyright of ITV or of any third party.

Any content specified as Microsoft Virtual Earth content is the intellectual property of Microsoft Corporation and third party suppliers. Any copying, republication or redistribution of such Microsoft content, including by cacheing, framing or similar means, is expressly prohibited without the prior written consent of Microsoft. Additional information on Microsoft Virtual Earth and its third party suppliers can be found on http://maps.live.com . Aerial imagery of the United Kingdom on Microsoft Virtual Earth is the intellectual property of Getmapping PLC: www.Getmapping.com

Your Submissions: If you wish to submit any contribution to the Services or upload any content on the Website, such as any text (including, for instance, on any chat rooms or forums or on any classified pages), photographs, graphics, video or audio (“Submission”), you agree that any Submission you make to the Services, is subject to the following additional terms:

You retain all ownership rights in any Submission you may make: You promise that you are the original owner of any Submission you make or you have the necessary licences, rights, consents, and permissions to authorise us to use your Submission. In particular, you promise that you have obtained the permission of all of the people featured or referred to in the Submission (and if they are under 18 their parents or guardians as well) to our use of the Submission on the Services. You agree to give us evidence of all such licences, rights, consents, and permissions if so requested by us. You acknowledge that the contents of any Submission material other than personal data will be considered non-confidential.

By making a Submission to our Website, you grant us a worldwide, perpetual, non-exclusive, royalty-free and transferable licence (with the right to sub-license) to use, edit, reproduce, record, modify, translate, distribute, play, perform, make available to the other users of the Services, prepare derivative works of and to display your Submission by any medium or method whether now known or later developed to be exercised in our sole discretion throughout the world for the full term of copyright and other rights and all renewable and extension thereof including, for the avoidance of doubt, the right to register any design rights and/or trademarks. You agree to waive your moral rights in your Submission.

You are responsible for the contents of any Submission you may make and the consequences arising from its use on our Services. You will not upload to the Website any material or content which is in any way defamatory, obscene, unlawful, harmful, offensive or inappropriate or infringes the rights of a third party or may have the effect of being harassing, threatening, abusive or hateful or that otherwise degrades or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability. You agree not to infringe any laws in order to produce or make a Submission. You agree not to transfer files which contain viruses or other harmful programs. Further, you must not endanger yourself or others, take any unnecessary risks in order to produce or make a Submission.

You also agree not to advertise or promote third parties’ or your own goods or services including by way of the distribution of "spam" email. In particular, you agree not to use the Services to provide links to third party websites.

We may accept your Submission, modify your Submission, or refuse to display your Submission at any time in our sole and absolute discretion. We may also withdraw your Submission and/or suspend, restrict and/or terminate the Services provided under these Terms of Use immediately without notice to you for any reason, including, without limitation, where we suspect your Submission to be in any way defamatory, obscene, unlawful, harmful, offensive, inappropriate or to infringe the rights of a third party. We have no obligation to modify or remove any inappropriate, offensive or unlawful content.

Please note that we cannot accept any Submission containing any music, save where expressly permitted by us.

Registration: You may be required to register your details for certain Services and open a user account that you can then use to access and log on to use those Services (including in order to make a Submission). You may change or update your user name and password or other details at any time via your account. You promise that all information and details provided are true, accurate and up to date in all respects and at all times.

It is your sole responsibility to maintain the confidentiality of your password and that you are responsible for all activity that occurs under your user name and password. We will not be liable where your password is used by someone else. You should notify us immediately of any unauthorised use of your password and any breach of security as soon as you become aware of it.

Safety: We advise that you never reveal via the Services any personal information about yourself or anyone else (for example: telephone number, home address or email address). You are entirely responsible for maintaining the confidentiality of your details when using our Services.

Links To Other Websites and Services: This Website contains links to other third party websites and services through advertising or otherwise. These links are provided for your ease of reference and convenience only. We have no control over those third party websites or services and are not responsible for their contents. We do not endorse the material contained in their websites or services, and have no association with their operators. You agree that we won’t be party to any transaction or contract with a third party that you may enter into and we won’t be liable to you for any loss or damage which you may suffer by using those third party websites and services. You agree that you will not involve ITV in any dispute you may have with such third party websites and services.

Our Legal Obligations and Limits On Liability: Nothing in these Terms of Use will:
• restrict your statutory rights (including your rights to receive a reasonable standard of service, more details about which can be obtained from your local Trading Standards Office or Citizen's Advice Bureau);
• limit our liability for death or personal injury resulting from our negligence or for fraud.

These Terms of Use shall not make us responsible for any damage or loss caused to you where such damage or loss is not reasonably foreseeable to you and us when you agree to these Terms of Use (which occurs automatically when you access and continue to use the Services), including where the damage or loss results from our breach of these Terms of Use;
We do not accept liability for any damage or loss caused to you where you are not entering into these Terms of Use as a consumer.

We do not guarantee which Services will be on the Website. All Services on the Website are provided on an 'as is' and 'as available' basis. We do not give any guarantee to the accuracy, suitability, reliability, completeness, performance, satisfactory quality, fitness for a particular purpose, or freedom from viruses, or other harmful programs contained in or accessed through this Website. We do not guarantee or endorse any content posted on the Website by users.

We do not accept any liability for damage to your computer or for any loss of data that results from your use of the Services and we cannot guarantee that any files that you download are free from viruses, contamination or destructive features or for any problems or inadequacies with your computer, software, email system, internet facilities, or equipment.

We cannot promise that our Services will be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition. The Services may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons reasonably beyond our control. We will not be liable to you or to any other person in the event that all or any part of the Services is discontinued, modified or changed in any way.

We shall not be liable for any failure, any suspension or any termination of access to the Services or any content in connection with or arising out of a force majeure event. In these Terms of Use, a "force majeure" event shall include, without limitation, strikes, lock-outs or other industrial disputes, nuclear accident or acts of God, war or terrorist activity, riot, civil commotion, malicious damage, compliance with any law or government order, rule regulation or direction, accident or breakdown of plant or machinery, fire, flood, storm or default of suppliers, and where they are beyond our reasonable control, any other acts, events, omissions or accidents.

The views expressed in any content or material which is uploaded by you or other users of the Services on the Website do not reflect ITV’s views.

We have no liability in connection with any claims brought against you by a third party except as stated in these Terms of Use.

Nothing in these Terms of Use affects your statutory rights as a consumer. For more details on your statutory rights you should contact your local Trading Standards Office or Citizen's Advice Bureau.

Privacy: Please read our Privacy Policy posted on our Website which contains important information about the use of your personal data and other information regarding your privacy.
Severance: If any provision of these Terms of Use shall be found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these Terms of Use which shall remain in full force and effect.

Law and Jurisdiction: These Terms of Use are available in English only and shall be governed by and construed in accordance with the laws of England (or the laws of Scotland if you are domiciled there). Disputes arising in connection with these Terms of Use shall be subject to the exclusive jurisdiction of the courts of England and Wales unless you choose the jurisdiction of your domicile in Scotland or Northern Ireland.

General: These Terms of Use were last updated on 22nd August 2007.

Contact Details: You can email us with any questions, queries or complaints at the following email addresses. Each ITV Local region has its own email address which are:

ITV Consumer Limited, a company registered in England & Wales with registered office at 200 Gray’s Inn Road, London WC1X 8HF. Company No. 2937518. VAT Registration: 197 0041 67

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Mobile Photos (MMS) & Email Terms and Conditions for ITV News (“ITV”)

1. These Terms and Conditions shall apply to you if you choose to send to ITV MMS photographs, pictures and/or video footage of you or another person either using your own or another person's mobile phone or e-mail for use in the ITV News programme (the “Programme” which shall include any re-edited re-formatted or compilation versions of the Programme known by any title).
2. Viewers can send a photo, picture or video via:
(i) a MMS text message to the number 63332 containing their photo, name and location, with the following keyword as the first word of the message (depending on which ITV region they live in).
ITV ANGLIA (EAST) keyword ANGLIA
ITV ANGLIA (WEST) keyword ANGLIATV
ITV BORDER keyword BORDER
ITV CENTRAL (WEST) keyword CENTRAL
ITV CENTRAL (EAST) keyword CENTRALEAST
ITV GRANADA keyword GRANADA
ITV LONDON keyword LONDON
ITV MERIDIAN (EAST) keyword MERIDIANNEWS
ITV MERIDIAN (SOUTH) keyword MERIDIAN
ITV THAMES VALLEY keyword THAMES
ITV TYNE TEES keyword TTTV
ITV WALES keyword WALES
ITV WEST keyword WEST
ITV WESTCOUNTRY keyword WESTCOUNTRY
ITV YORKSHIRE (NORTH) keyword YORKS
ITV YORKSHIRE (SOUTH) keyword CALENDAR
The charge per MMS entry will be one standard MMS plus one standard SMS, depending on the bill payer’s phone tariff arrangements. Entrants must obtain the prior permission from the person who pays the bill.
(ii) e-mail to the following e-mail address (depending on which ITV region they live in).
ITV ANGLIA (EAST) anglianews@itv.com
ITV ANGLIA (WEST) mystory@angliatv.com
ITV BORDER btvnews@itv.com
ITV CENTRAL (EAST) Centralnewseast@itv.com
ITV CENTRAL (WEST) centralnews@itv.com
ITV GRANADA granada.reports@itv.com
ITV LONDON londontonight@itvlondon.com
ITV MERIDIAN (EAST) yournews@itv.com
ITV MERIDIAN (SOUTH) yourstory@meridiantv.com
ITV THAMES VALLEY thamesvalley@itv.com
ITV TYNE TEES tttvnews@itv.com
ITV WALES news@itvwales.com
ITV WEST itvwestnews@itv.com
ITV WESTCOUNTRY news@westcountry.co.uk
ITV YORKSHIRE (N&S) calendarphotos@itv.com
E-mail entry is free, subject to the entrant’s internet access arrangements.
3. By sending us your photo, you agree that ITV can broadcast, publish and edit the photo and pass it onto others for similar use by all means and in any media worldwide in perpetuity, without any payment being due to you. Please do not submit your contribution unless you accept this.
4. You must own the copyright of any photo you submit.
5. You must get the permission of all the people shown in the photo before submitting it. If the photo features children aged under 16, you must get the permission of their parents also. If the photo is taken on private property (e.g. inside someone’s house), you must get the permission of the owner of the property.
6. You should not endanger yourself or others, take any unnecessary risks or infringe any laws to obtain photos.
7. You should not submit photos of any artworks, photos or other copyright works, any logos or other commercial references, or anything that might reasonably be deemed to be harmful or offensive.
8. By sending us your photo you warrant that its use by ITV will not breach another person’s privacy, copyright or any other legal right.
9. Photos, pictures and videos received will be judged by staff in the relevant ITV News room, who will then select which photos, pictures and videos (if any) to broadcast.
10. In the event of any fault, mistake, misunderstanding or dispute concerning the operation of the mode of entry the decision of ITV shall be final and no correspondence will be entered into.

11. The mode of entry may, from time to time, be affected by events outside our control. ITV accepts no responsibility for any failure to accept/send entries due to network performance or due to any other event outside our control or for entries that are incomplete or incomprehensible. ITV makes no guarantee of MMS or other access to the service.
12. By submitting a photo, you agree to your name being used in publicity by ITV and to participate in such publicity as required. This can be in any media worldwide without notice or without any fee being paid.

13. ITV accepts no liability for any loss or damage howsoever arising from the submission of your photo whether due to any error, omission or other cause by us, our employees, agents, or others to the fullest extent permitted by law. Save for death or personal injury arising from our negligence or fraudulent misrepresentation the maximum amount of our liability to you in any circumstances shall be the amount paid by you and received by us due to the submission of your photo.
14. Personal data which is provided by you as an entrant when you enter will be held and used by ITV plc and its suppliers and contractors in order to administer the use of the picture and contact the entrant if necessary. Entrants' personal data may also be passed to their cellular phone provider or to relevant regulatory bodies, the police or other authorities in the course of the investigation of any complaints or suspected unlawful activity or where requested by the phone provider in connection with the billing arrangements for the competition. Aggregate, non personal data may also be used for the purpose of undertaking market research or in facilitating reviews, developments and improvements to relevant services.
15. MMS entrants may also be offered the opportunity to subscribe to ITV’s mobile services. Before doing so, entrants should refer to the Terms and Conditions and Privacy Policy at www.itv.com/itvi.
16. These Terms and Conditions shall be exclusively governed by and construed in all respects in accordance with the laws of England and Wales and entrants irrevocably submit to the exclusive jurisdiction of the courts of England and Wales in respect of any matter arising hereunder.

PRIVACY POLICY

22 August 2007

Introduction
Any reference to "we", "us" and "our" is to ITV Consumer Limited. Please see below for our contact details. Any reference to “you” or “your”, means you as user of the www.itvlocal.com website (the "Website").

ITV Consumer Limited is committed to protecting your privacy. This page sets out our privacy policy and explains how your personal information (meaning any information about you which is personally identifiable like your name, address, telephone number or e-mail address, generally referred to throughout this policy as "personal information") will be used.

This privacy policy only applies to the collection of your personal information by us and the use of that personal information by us and those whom we authorise. It does not cover third party websites to which we provide links, nor does it cover advertisers. They may have their own privacy policies and/or terms and conditions of use.

By accessing and continuing to use the Website, you accept the terms of this privacy policy. Please note that we may update and amend the privacy policy from time to time and any changes will be posted on the Website. If you do not agree with any of our privacy policy then you should not use the Website.

What information do we hold about you and how is it collected?
When you register for various services on the Website or when you otherwise update your registration details, personal information is collected by us. You may also be asked to provide personal information when buying or subscribing for content from us via the Website.
In addition, in common with many other online services, we may use "cookies" or other devices to store and sometimes track information about you (see section entitled "Cookies" below).
We may also collect personal information: when you make a complaint or enquiry or provide other feedback to us; when you submit an entry to a competition or prize draw; when you request to be sent communications such as updates or newsletters; in monitoring your communications sent via and use of the Website to ensure and check compliance with the Terms of Use; and/or otherwise as required by law; and when you disclose your personal information to us or otherwise through the Website at any other point.

How do we use information about you?
We use information about you help us provide you with a more personalised service which is tailored to suit your needs.

Your personal information may be used by us to:
• to monitor, develop and improve the Website, services and your experience;
• to assist in and administer the provision of services to you;
• process and deal with any complaints or enquiries made by or about you;
• investigate any suspected breach of the Terms of Use or the breach of other terms and conditions otherwise relating to you and to monitor compliance including by way of checking postings or submissions to the Website, retaining forum or chat room exchanges and using keyword triggers to investigate usage that may be inappropriate; and/or
• where you are a prize winner, to administer the competition prize and to publish or otherwise make available a list of prize winners.
Where and only where requested by you we will:
• send you and keep you updated with information by email, telephone or mail about existing and new services and special offers from us; and/or
• send you information by e-mail, telephone or mail about related products or services of selected third parties that may be of interest to you; and
To opt-out of receiving any such communications, you can use the facility contained in any such communication or you can email us at the email address below or write to us by mail to the address below stating that you do not wish to receive further communications from us.

Amending your information
Where you register your details for certain services and open a user account that you can then use to access and log on to use those services. You may change or update your user name and password or other details at any time via your account. You must make sure that you update details as soon as possible with any and all relevant changes.

Cookies and other such devices
A cookie is a small amount of data sent from our server and stored on your computer's hard drive.

We use cookies and other such devices to compile anonymous, aggregated statistics that allow us to understand how users use our Website and to help us improve the structure of our Website (we cannot identify you personally in this way). We use cookies and other such devices to allow us to understand who has seen which pages and advertisements on the Website, to determine how frequently particular such pages and advertisements are visited, to determine the most popular areas of the Website and generally in order to monitor usage of the Website.

We may also use cookies and other such devices to:
• to allow you to carry information across pages of our Website and avoid having to re-enter information;
• within registration to allow you to access stored information;
• to help us recognise you as a unique visitor when you return to our Website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly; and/or
• within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so.

Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this Website may not be available to you.

Find out how to disable/enable cookies by clicking on the “Manage Cookies” section of the Interactive Advertising Bureau UK website on the following link http://www.allaboutcookies.org

Will we share your information with third parties?
We may pass your information to other parties as follows:
• where relevant, your user name and information you voluntarily provide in your profile that you register with us will be published on areas of the Website such as forums, chat rooms or pages where user submissions are displayed and this will be the identity by which you are known on those areas. Where other users wish to chat or otherwise contact you, they will be able to identify you by your user name and any other information you may yourself disclose via the Website;
• we may pass your personal information to our employees and agents to administer the services provided to you by us now or in the future;
• some general statistical information about the Website user base, sales patterns, traffic volumes and related matters may be passed on to reputable third parties but these details will not include information personally identifying you; and
• we may disclose your personal information to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of the Terms of Use and or the breach of other terms and conditions otherwise relating to you or otherwise where required by law and we will co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or locate anyone breaching these Terms of Use or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders.

We do not pass or sell your personal information to third persons for any other purpose than those set out above. Any marketing referred to in the section entitled "How do we use information about you?" is conducted by us on behalf of third parties and they do not have any access to your data unless you yourself choose to contact them.
Always think carefully before disclosing your personal information or other information to other users of the Website or otherwise posting your personal information on the Website. It is important that you are aware that any of your personal information or other information which you disclose to another user may then be disclosed on the Website by that user. We have no responsibility or control over the contents of communications made between users of the Website.

Security/how do we protect your information?
We endeavour to take all reasonable steps to protect your personal information. Where possible we use industry-standard technology to allow for the encryption of sensitive information like your credit card number.

Changes to our privacy policy
This privacy policy was last updated on 22 August 2007.

Contact Details:
You can email us with any questions, queries or complaints at the following email addresses:

ITV Consumer Limited, a company registered in England & Wales with registered office at:
200 Gray’s Inn Road,
London
WC1X 8HF.

Company No. 2937518.

VAT Registration: 197 0041 67.

Data Protection Registration Number: Z7505566.

© ITV Consumer PLC

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